DOCUMENTS

MELVILLE UNITED ASSOCIATION FOOTBALL CLUB CODE OF CONDUCT

This code of conduct is designed to ensure that every club member, player, coach, administrator, employee, service provider and supporter adheres to a set of values that promotes Melville United as a fair and ethical club where football is nurtured and all generations can enjoy the beautiful game and the company of fellow club members as well as visiting teams / supporters.

A GENERAL CODE OF CONDUCT WILL APPLY TO EVERYONE ASSOCIATED WITH THE CLUB AND/OR VISITING THE CLUB:

• Respect the rights, dignity and worth of others.

• Be fair, considerate and honest in all dealings with others.

• Be professional in, and accept responsibility for, your actions.

• Make a commitment to providing quality service and performance.

• Be aware of, and maintain, an uncompromising adherence to, standards, rules, regulations and policies.

• Operate within the constitution, regulations, policies and procedures of Melville United, NZ Football and FIFA.

• Understand the possible consequences of breaching NZ Football’s Code of Conduct.

• Immediately report any breaches to the appropriate authority.

• Comply with any and all the applicable national or local legislation.

• Refrain from any form of abuse towards others.

• Refrain from using abusive language.

• Refrain from any form of harassment towards others.

• Refrain from any form of discrimination towards others.

• Refrain from any form of victimisation towards others.

• Reject corruption, drugs, racism, violence and other dangers to our sport and club.

• Promote the interests of football.

• Provide a safe environment for the conduct of activity in accordance with relevant Melville United and NZ Football policies.

• Show concern and caution towards others who may be sick or injured.

• Be a positive role model.

• Do not provide comment to any media or publish any comment (including on any website) on behalf of Melville, NZ Football or its Federations except where specifically authorised to do so.

• Never act in a way that may bring disrepute or disgrace to Melville United, NZ Football, its stakeholders and/or its sponsors.

• Do not participate (or benefit from assisting others involved) in sports betting or gambling activity associated with football matches and/or football results in which you are participating or have been directly involved in.

PLAYERS WILL:

• Play to win but play fair.

• Never argue with or verbally abuse an official; observe the Laws of the Game.

• Accept defeat with dignity.

• Conduct themselves in a sportsman-like manner and respect fellow players, coaches, managers and referees and the achievements of opponents.

• Not bully or take an unfair advantage over another competitor.

• Cooperate with their coach, manager, team mates and opponents.

This code is based on the NZ Football Code of Conduct and is intended to provide a safe environment to players, officials and spectators. Some additions, changes and deletions have been made to suit the Melville United club.

TERMS OF USE

The words “we” and “our” where used in these Terms of Use mean Melville United, which is the trading name of Melville AFC.

Melville United allows Members to pay for registration charges through MyCOMET.

As such, all transactions made via MyCOMET for Melville-administered charges or purchases are subject to these Terms of Use.

These Terms of Use are a contract between you and Melville United, separate to the conditions of membership (which can be found HERE). Please read these Terms of Use carefully. By making payment you acknowledge that you have read, understood, and accept these Terms of Use.

1. Definitions

1.1 – MyCOMET means the online member portal utilised to register and access the payment gateway.

1.2 – Paymark means the payment gateway used to make payment for products and services via MyCOMET.

1.3 – Analyticom – means Analyticom, the official national registration system provider, and provider of MyCOMET.

1.4 – Terms means these Terms of Use.

1.5 – Fees means the costs and/or additional fees which may be payable for the use of Payment Services.

1.6 – Online EFTPOS refers to the method of payment directly from a mobile banking app.

1.9 – Payment Services means ,Stripe, Poli and  Paymark and Sporty

2. Payment

2.1 – Payment can be made via Credit / Debit card; Online EFTPOS.

2.2 – All credit/debit card purchases will appear from “Melville United” on your statements.

2.3 – Melville United is a New Zealand-based and New Zealand-owned organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.

2.4 – We may charge a Fee as advertised via Payment Services for their use.

3. Use of Payment Services

3.1 – You agree to not use Sporty for any improper, injurious, offensive or unlawful purpose.

3.2 – You will pay all Fees payable for the Payment Services at the time of online transaction by credit card or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.

3.3 – If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.

3.4 – Upon commencing a transaction through Sporty you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.

3.5 – We also use a payment gateway operated by Paymark for transactions incurred via Sporty. Paymark will collect information about you (including information about transactions processed by you) from time to time through Paymark. Any such information collected shall be treated in accordance with the Paymark Privacy Policy which can be found HERE.

4. Refunds Policy

4.1 – Refunds are at the sole discretion of Melville United. Any requests for refunds will require the authorisation of the Chairman or a delegated financial officer of Melville United. If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given.

4.2 – In the case of overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.

5. Information Security

5.1 – SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through MyCOMET (including credit card information) may be read or intercepted by others, even where MyCOMET, and/or Paymark is stated as being secure. Neither we, nor Paymark shall have any liability for the interception or ‘hacking’ of data through the any of the aforementioned services by unauthorised third parties.

6. Limitation of Liability

6.1 – We accept no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card provider.

6.2 – We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.

MELVILLE UNITED ASSOCIATION FOOTBALL CLUB ANTI-HARASSMENT POLICY

Harassment, including sexual or racial harassment, is unwelcome, unsolicited and unreciprocated behaviour by a person or group that may offend, humiliate or intimidate another. Harassment can take different forms including oral, written, physical or other non-verbal forms. Such behaviours are considered harassment when they are repeated of such a significant nature threat they have a detrimental effect on the recipient’s ability to engage in normal activities within the club environment.

If a complaint is made, Melville United will ensure allegations are responded to promptly and all parties will be treated fairly and in line with natural justice.

INFORMAL RESOLUTION

The member should appropriately make the person aware that the behaviour or material is unwelcome and /or offensive in the first instance. For more serious issues, or if is too difficult to inform the person, or if the unacceptable behaviour continues, the member should report the complaint to a club representative.

Where the complainant wishes, the club representative may speak to the alleged harasser on their behalf. This may result in issues being resolved, or mediation or reconciliation may be suggested as an option.

Mediation should treat the complaint not as an offence but as a breakdown in a relationship. The aim of mediation is not to establish whether the harassment allegations are true, or to apportion blame, or to supply justice for a wronged person.

Rather, mediation focuses on repairing the relationship, especially on forging an agreement between the parties over how they will act towards each other in the future. The person selected to carry out the mediation/reconciliation shall be agreed to by both parties.

FORMAL RESOLUTION

Formal resolution may be appropriate where: the nature of harassment is serous; or informal resolution is not considered appropriate or has failed. Should a formal investigation be deemed appropriate an investigator may be appointed. An investigator may be a committee member or an external person. Parties should be offered external support.

A formal investigation is likely to involve the following:

1. A formal written complaint is received by the team manager/ club representative. The investigator (either the committee member or an external person) interviews and obtains from the complainant a detailed account of the allegations, identifying any potential witnesses; physical evidence of harassment

2. All parties should be advised against discussing the case openly.

3. The alleged harasser is notified that a complaint of harassment has been made and of the identification of the complainant.

4. The investigator will meet with the alleged harasser, provide them with a copy of the complainant’s allegations and ask them for their response; any alternative explanation he or she has; potential witnesses; any physical evidence that may refute the allegation.

5. Additional information may be gathered if necessary and this may include interviewing of other names relevant parties, recording dates, times, dates and alleged events using the witnesses words and checking with the witness to ensure accuracy

6. All parties involved in the investigations should be advised that the complaint is to be treated in strict confidence

7. All parties should be invited to bring a support person to the interview.

Following a formal investigation a formal report shall be prepared and shall include a finding as to whether harassment has occurred or not. There may be little direct proof that what was alleged did happen. On the balance of probabilities, the investigator should be satisfied that the allegations are correct before making a decision that the complaint is well founded. The investigator may feel unable to decide one way or the other on the evidence. In this case the decision will be that the complaint cannot be established. If harassment is found to have occurred, the Chairperson will determine the appropriate course of action.

All meetings, discussions and interviews should be fully documented throughout the investigation.

If the allegation is of a sexual nature, involving a minor, the NZ Police must be notified immediately.

MELVILLE UNITED ASSOCIATED FOOTBALL CLUB CHILD-SAFE CHILD-FRIENDLY POLICY

We want children and young people who participate in football to have a safe and happy experience. We support and respect our children, young people, staff and volunteers.

The policy is called Melville United Associated Football Club’s Child-safe Child-friendly Policy

INTRODUCTION

Our policy guides staff, volunteers and students on how to behave with kids in our organisation. The policy focuses on how we can promote kids’ participation in our organisation and make it safer for them.

SUPPORT KIDS’ PARTICIPATION

Melville United Associated Football Club supports the active participation of kids in our organisation. We listen to kids’ views, respect what they say and involve them when we make decisions, especially about matters that will directly affect them.

SUPPORT STAFF, VOLUNTEERS AND STUDENTS

1. We promote respect, fairness and consideration for all staff, volunteers and students.

2. All staff, volunteers and students have more senior officer assigned to support and supervise their work.

3. All new staff, volunteers and students will receive a copy of the Child-safe Child-friendly Policy, Code of Conduct and Dealing with Complaints process.

RECRUITMENT

1. Statement- e.g. our organisation will maintain a rigorous and consistent recruitment, screening and selection process.

2. Practice- (refer to HR Policy Practices)

DEALING WITH COMPLAINTS

1. Outline the organisational procedures for kids and workers to raise concerns or complaints

2. Appoint a Child Safety Contact Person to manage all complaints

COMMUNICATION

1. We will hold regular information session for staff, volunteers and students.

2. Our policy will be discussed during induction sessions for all new staff, volunteers and students

3. Kids and parents joining our club will receive a copy of the Policy, Code of Conduct and Dealing with Complaints process.

4. Parents will receive a copy of the Parents Guide to Protection Issues.

REVIEW

The policy and guidelines will be reviewed every two years and incorporate comments and suggestions from children and young people, parents, staff, volunteers and students

PRIVACY POLICY STATEMENT

The principles of the Privacy Act 1993 will be reflected in the activities of Melville United AFCNote: Refer the Privacy Act 1993

PROCEDURES

1. Personal information collected by Melville United AFC will be for a necessary and lawful purpose connected with the activities of Melville United AFC.

2. Personal information will be collected only with the knowledge and informed consent of the individual concerned.

3. For player registration purposes, team coaches or managers may ask players for this information and then pass it onto Melville United AFC. Melville AFC may in turn pass this information onto WaiBOP Football Federation & New Zealand Football.

4. Melville United AFC will not disclose personal information to anyone other than the individual concerned unless; disclosure is for the purpose the information was obtained, source of information is publicly available, disclosure is authorized by the individual concerned, disclosure is necessary to prevent or lessen serious threat to public health or individual’s life or health.

5. Personal information will be stored to meet the requirements of the Privacy Act 1993.

6. The Club Secretary will act as the Privacy Officer.

Review Date – September 2020 (last revision of this policy)

NZ FOOTBALL, WAIBOP FOOTBALL & MELVILLE UNITED National Registration System Terms & Conditions of Registration

1. Consent under the Privacy Act 1993

I understand that by registering on the National Registration System I have agreed to these terms and conditions and have provided my consent as outlined below:

a. New Zealand Football Incorporated (NZF), Waikato Bay of Plenty Football (WaiBOP), and the members’ club may collect and use the personal information given at registration for:

i. The general administration of the game of football, including statistical analysis and research and player welfare (including the sharing of such information with my Club and Federation);ii. Use in newsletters and other football related communications;iii. The promotion of the game of football, including the marketing to members by sponsors of the game of football or commercial partners and/or agencies of the aforementioned listed above.iv. For the furtherance of the purposes stated above the personal information may be provided (in whole or in part) to Sport NZ, NZ Olympic & Commonwealth Games Association, NZ Sports Drug Agency or any other similar organisation.

b. Personal information which includes name, date of birth and current and past organisation registrations will be shared between Clubs and Federations for the purposes of registrations and transfers. For avoidance of doubt, this does not include information about how I may be contacted. This information can only be accessed by me, the organisations I belong to, and NZF.

c. I acknowledge that my personal information is required in order for me to register on the National Registration System and subsequently to process the registration of my membership.

The information is collected, by NZF (whose offices are located at Football House, QBE Stadium, Stadium Drive, Albany, Auckland 0632), WaiBOP and the members’ club, and held by a third-party provider “Analyticom” located at 17a Piemark Drive, Rosedale, Auckland, New Zealand

I acknowledge my rights of access and to seek correction of my information by contacting NZF.

2. Code of Conduct and Code of Ethics

I agree to abide by the NZF’s Code of Conduct and Code of Ethics and acknowledge that any breach of the codes, or any part of them, may result in disciplinary action under NZF’s constitution, regulations, and policies.

Click HERE to view Code of Conduct and Code of Ethics

3. Correspondence

In registering with NZF, and/or an NZF affiliated Federation and/or Club, I hereby consent to the receipt of electronic messages in accordance with the Unsolicited Electronic Messages Act 2007, in relation to football matters, players, the administration of the game, football related events in relation to the purposes set out in 1(a) above, that may interest me.

4. Health & Safety

I agree to comply with my duties in accordance with the Health and Safety at Work Act 2015 (Act) including:a. Taking reasonable care of my own health and safety;b. Taking reasonable care that my acts or omissions do not adversely affect the health and safety of other persons; andc. Complying, as far as I am reasonably able, with any reasonable instruction that is given by the person conducting a business or undertaking (PCBU) to allow the PCBU to comply with the Act or regulations.d. I understand that it is my responsibility to make known any relevant medical and/or dietary information to the affiliated member entities that holds my registration. 

5. Photo Use Approval

I give permission for my name and/or image to appear on NZF’s, WaiBOP’s and the members’ club’s website(s) and on other social media or networking websites utilised by NZF, WaiBOP and the members’ club including, without limitation, Facebook and Twitter (for avoidance of doubt, other personal information will not appear unless specifically provided for such purpose) for media and promotional purposes connected with the game of football. My name and/or image may not however be used as a “hero” (ie standalone) image for any advertising or promotional material without my written consent and, where required by law, the written consent of a parent or guardian. In reasonable circumstances I may also request that my name and/or image be removed for privacy reasons.